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Newbie
jasondang
Posts: 2
Registered: ‎04-18-2011

internet explorer 9 homepage cannot be change

Can i have a solution for homepage cannot be changed. i use a norton antivirus 360 version 4, i do a scanning to my laptop they dectect a virus in it and had removed but the problem is after it had be removed, my internet explorer homepage became locked and cannot be change. it is always go to this web http://us.norton.com/security_response/fixhomepage.jsp. can i know how to solved this problem as i want to change my homepage to other website

Regular Contributor
High_Kicks
Posts: 105
Registered: ‎04-05-2011

Re: internet explorer 9 homepage cannot be change

hey jasondang...

 

can u post a screenshot of dat prob?

 

hk

Newbie
jasondang
Posts: 2
Registered: ‎04-18-2011

Re: internet explorer 9 homepage cannot be change

 
Regular Contributor
High_Kicks
Posts: 105
Registered: ‎04-05-2011

Re: internet explorer 9 homepage cannot be change

hey...!

 

if u're using ie9, pls turn on the compatibility mode to post the message. or use a diff browser to re-post it.

 

hk

Volunteer
yogesh_mohan
Posts: 5,302
Registered: ‎07-29-2008

Re: internet explorer 9 homepage cannot be change

[ Edited ]

Try resetting Internet Explorer, go to Tools > Internet Options > Advanced and you can find the option to reset. I would also suggest to try Norton Power Eraser to make sure that the threats are completely removed. Download and run Norton Power Eraser tool :

http://www.symantec.com/norton/support/DIY/index.jsp


Go for Rootkit Scan and Restart the computer. Check if it detects any threats and if it does, please provide us the filename and other details. Don't fix any files now, you can fix those after getting confirmation in this thread.

 

Yogesh