Hello rosewilsonfake
Welcome to the Norton Community Forum
To add to the previous post, here are the links for Malwarebytes and SuperAntiSpyware. Please remember to get the free versions.
Download the free version, install and update then run a FULL scan. After the scan completes you should post the logs back to this thread.
You can find Malwarebytes here
http://www.filehippo.com/download_malwarebytes_anti_malware/
It is a safer location to get the program from than malwarebytes themselves because some malware creators have large lists of sites that they block. Please be careful to down load the correct program ----the FREE version of MALWAREBYTES
(Thanks to Delph for providing the alternative site)
Here is a free on demand antimalware scanner. It is safe to use on demand with your Norton product.
http://www.superantispyware.com/
Here is another site you can use to get the program.
http://www.filehippo.com/download_superantispyware/
The download button is on the right hand side. Please be careful not to download Spyware Doctor which is on the left side. Also, please don't forget to update the program each time before use of it. In fact you can update it every day just in case some malware may prevent you from updating it.
Please post the logs here using add attachment after the log has been saved to desktop using notepad. Thanks.
Success always occurs in private and failure in full view.
