Norton 360

[sunfire72]

I am attempting to uninstall 360 v4.0.  I do not intend to install another norton product.  the last time I attempted this I selected the option "please remove all......." and it corrupted my O/S.  please advise which of the two options I should use.

thanks,

sunfire72

[dickevans Super RootKit Eradicator]

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sunfire72 wrote:

I am attempting to uninstall 360 v4.0.  I do not intend to install another norton product.  the last time I attempted this I selected the option "please remove all......." and it corrupted my O/S.  please advise which of the two options I should use.

thanks,

sunfire72

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Welcome,

the 'please remove all' should not corrupt your OS. If that happened it might be an indication of another problem.

Let's try to avoid it this time by:

Download the Norton Removal Tool from here: http://www.symantec.com/nrt/

Do the control panel uninstall  and allow it to save your settings - it will not cause a problem.

Run the NRT and reboot. Run it once moree just to be sure.

Install whatever security software you have chosen to run. Nothing Norton should be present to cause you a problem.

We'll be here when you need us. Til then

Stay well and surf safe

[SendOfJive Norton Fighter]

Hi sunfire72,

One issue you may encounter when uninstalling Norton 360 is that your CD/DVD drive may become missing due to the removal of the drivers for the backup software that N360 uses.  If this should happen it is easily fixed using a Microsoft Fix-it tool that is linked to in the following article:

Cannot access CD/DVD after I install or uninstall Norton 360