03-17-2012 12:47 PM
I get messages from Norton says my file attachment was too big and could not be sent, why is Norton not allowing me to send email file attachments and how do I stop what ever it is that is keeping me from send large file attachments in my emails
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03-17-2012 01:13 PM
Welcome. Sorry for the trouble you're having, Can you please turn off the outgoing email scan option in the Norton360 and then try to send the emails. N360-->Settings-->Antivirus-->Scans and Risks-->Email Antivirus Scan Configure-->Remove the check mark and OK.
03-17-2012 01:38 PM
In all likelihood, it is your email service provider, not Norton, that is rejecting the large attachments. Most ISPs limit the sizes of attachments that can be sent through their servers. Norton is simply displaying the notification from your provider. Please see the following for an indication of what is allowed by various ISPs:
03-17-2012 02:55 PM
I did get it the first time, except when I go into Scans and Risks, there is no "email antivirus scan" congifure category. I just updated and downloaded the new version. Why do I not have this?