Norton 360

[stormatmidnight]

I get messages from Norton says my file attachment was too big and could not be sent, why is Norton not allowing me to send email file attachments and how do I stop what ever it is that is keeping me from send large file attachments in my emails

[SUBASH_PRABU Symantec Employee]

Hi

   Welcome. Sorry for the trouble you're having, Can you please turn off the outgoing email scan option in the Norton360 and then try to send the emails. N360-->Settings-->Antivirus-->Scans and Risks-->Email Antivirus Scan Configure-->Remove the check mark and OK.

 

[SendOfJive Norton Fighter]

Hi stormatmidnight,

In all likelihood, it is your email service provider, not Norton, that is rejecting the large attachments.  Most ISPs limit the sizes of attachments that can be sent through their servers.  Norton is simply displaying the notification from your provider.  Please see the following for an indication of what is allowed by various ISPs:

http://www.emailaddressmanager.com/tips/email-rate-limit.html

[stormatmidnight]

Where do I turn off the outgoing email scan in the Norton 360?

[SUBASH_PRABU Symantec Employee]

I had mentioned the location in my previous post.

[stormatmidnight]

I did get it the first time, except when I go into Scans and Risks, there is no "email antivirus scan" congifure category.  I just updated and downloaded the new version.  Why do I not have this?

[SUBASH_PRABU Symantec Employee · Accepted solution]

It should be there under the scan and risks tab (you've scroll down little)

[stormatmidnight]

Thank you, I didn't scroll down enough.  Had a blank moment!