03-29-2010 04:11 AM
I recently paid to update my Norton subscription. I received an email asking me to update my credit card information, which I did, and my account was charged on March 1st for $62.99. I then got an email saying I received my new subscription, but it was not activated. I have tried everything I can think of to find the telephone number, address, and/or email address for Norton or Symantac. If it is on their website, it is well hidden! Does anyone know how to contact a human to ask for help? I'm now working without any anti-virus! HELP!
03-29-2010 04:25 AM - edited 03-29-2010 04:31 AM
Please contact Symantec Customer Support at the link below as soon as possible (US link):
You can chat with them for free (chatting is the quickest way to get especially a subscription-related issue resolved); please tell us how it goes - thanks :-)