09-16-2012 07:58 AM
Ever since installing Norton 360, my new laptop has been crashing whenever i browse the internet. I have had it 6 weeks, and had a month free trial with MacAfee and no problems occured, Following this, i uninstalled and removed MacAfee and installed Norton 360 which i bought with the laptop. In the 3 days since then, web pages aren't allowing me to scroll, they are reloading and then failing to load of their own accord and it is almost impossible to browse. I have now uninstalled 360 and since then have had no problems like this. The laptop was a treat and is only used for recreational use, nothing to complex, but at the moment i cant even use it for that. Is there anyway i can use my £60 internet security AND still have basic internet access?
09-16-2012 08:21 AM
After removing mcafee did you use the mcafee Consumer Products removal tool If not, then uninstall NIS, run Norton Removal Tool. Run mcafee cleanup tool, re-run NRT, reboot, reinstall Norton 360. Retest
09-17-2012 07:14 PM
You can find a list of security software uninstallers here.
Look about half way down the list to see the McAfee uninstaller.