Norton 360

[kitsunekitt]

I click it. I followed the instructions, and then the message reappeared. Help?

[kitsunekitt]

I have gone through this several times with no luck.

[SendOfJive Norton Fighter]

Hi kitsunekitt,

Are you trying to install Norton?

[kitsunekitt]

Yes, I am. Could you help me?

[SendOfJive Norton Fighter]

What product are you installing?  You should attempt to download it again.  Please see the following article (it says Norton 360 v4, but the download links will download v5).

http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=kb20100525141600EN_EndUserPro...

[kitsunekitt]

I am trying to install Norton 360 v.5, and I have retried installing it at least 10 times now. It's not helping.The same message reappears no matter what.

[SendOfJive Norton Fighter]

Have you downloaded a fresh copy to use in place of the current one you are attempting to install?

[kitsunekitt]

Yes, and it still won't work.

[SendOfJive Norton Fighter]

Is there any malware on your system or do you have other security programs installed, either of which could block the installation?

[kitsunekitt]

There is a virus the computer used to have. It makes programs challenging to install, so yeah, that might be the problem.