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Visitor
monikalopez
Posts: 7
Registered: ‎02-14-2010

"Antivirus Soft" virus... Norton doesn't even detect it!

Hello,

 

Been trying to find a phone number to call for help since I have Norton 360 and I still wasn't protected by this rogue antispyware thing... this fake antivirus program installed itself onto my laptop causeing my computer to freak out and get fake popoups saying I have like 32 viruses and these popups wont go away.. and I keep getting interenet explorer opening to porn websites! I scanned norton 360 and it wont find anything.. I looked up this problem online and there are solutions to get rid of this "Antivirus Soft" program but my computer can't run the programs for me to get rid of it... I'm really upset.. I wish I had a number to get one-on-one help with someone from Norton 360... anyone know what virus this is and how I can get help or remove it?

Regular Contributor
dallas_maverick
Posts: 108
Registered: ‎02-02-2010

Re: "Antivirus Soft" virus... Norton doesn't even detect it!

http://www.bleepingcomputer.com/virus-removal/remove-antivirus-soft

 

hi, this will help .. and you should stop watching porn monika ..

Bot Obliterator
Quads
Posts: 16,541
Registered: ‎07-21-2008

Re: "Antivirus Soft" virus... Norton doesn't even detect it!

[ Edited ]

 


dallas_maverick wrote:

 

hi, this will help .. and you should stop watching porn monika ..


 

 

The person has written in such away that  stating that with the infection(s) (maybe combo hit) that the browser opens to porn sites,

 

No surprise to people in the know, there are Malware that installs, infects a PC then redirects to porn sites when the browser is started instead of the homepage, or when active the malware creates porn shortcuts on the desktop.

 

So you can't state "and you should stop watching porn monika .."

 

That sounds like the law with those teachers where school PC's were infected causing porn popups etc. then the teachers get fired or have to go though the courts, when then experts went though after and found it was due to Malware.

 

I Just tested Malware and had 3 porn shortcuts on my desktop with little icons.

 

Quads

Regular Contributor
dallas_maverick
Posts: 108
Registered: ‎02-02-2010

Re: "Antivirus Soft" virus... Norton doesn't even detect it!

oh man i understand you want to deliver professional help, all my respect, ... but you can add some fun too .. it was just sarcasm.

 

Monika, if the instructions are too difficult write me a message, i'll clean your PC by remote :)  .. and maybe watch a movie rightafter :))

Bot Obliterator
Quads
Posts: 16,541
Registered: ‎07-21-2008

Re: "Antivirus Soft" virus... Norton doesn't even detect it!

 


dallas_maverick wrote:

oh man i understand you want to deliver professional help, all my respect, ... but you can add some fun too .. it was just sarcasm.

 

Monika, if the instructions are too difficult write me a message, i'll clean your PC by remote :)  .. and maybe watch a movie rightafter :))


 

 

Well I Find Malware removal instructions a serious business, usually requiring step by step breaking and simplicity, as usually if they ask on a forum they are not the easy ones or are combo's . 

 

You can have fun on the side but not within the instructions, as that can screw things up. What if I gave instructions or details with "and delete "atapi.sys"   The user comes back eventually saying,  "Now Windows won't load"

 

I then say Oh that bit was meant as a joke.

 

It's not a good idea to treat people PC's in that way,  

 

Quads 

Visitor
monikalopez
Posts: 7
Registered: ‎02-14-2010

Re: "Antivirus Soft" virus... Norton doesn't even detect it!

Thank you!

 

Actually the weirdest thing happened.. Norton suddenly decided to work and took out the virus... its all gone.. even had one of my computer nerd friends (haha) take a look to make sure and he said it was clean. :)

 

And yes, I'll lay off that porn.. ;) haha

 

thanx once again.

floplot
Posts: 10,615
Topics: 218
Kudos: 2,055
Solutions: 367
Registered: ‎04-11-2009

Re: "Antivirus Soft" virus... Norton doesn't even detect it!

Hello monikalopez

 

I'm glad your computer is clean now. If you consider your problem as solved, would you please mark the post that gave you the solution even if it was your own.? That way, everyone will know what the solution is and that the thread has been solved. Thank you.

Success always occurs in private and failure in full view.




Newbie
Gimmeahand
Posts: 1
Registered: ‎02-17-2010

Re: "Antivirus Soft" virus... Norton doesn't even detect it!

Hi, I'm a new user and I have this same problem, and Norton does nothing to detect this fake 'antivirus soft,' how long did it take for Norton to recognize it and remove it? Can I rely on Norton to take care of it or should I find another way of getting rid of this stupid thing?

Regular Contributor
12error12
Posts: 45
Registered: ‎12-21-2008

Re: "Antivirus Soft" virus... Norton doesn't even detect it!

Its rather annoying when Norton FAILS to detect rogue programs they really need to look into rogue programs and threats.