02-06-2013 11:32 AM
I was battling the blue screen issue for a while, finally decided to remove Norton 360 (I had it on 3 computers only 1 have this issue). https://community.norton.com/t5/Norton-360/BSOD-IR
now I got it uninstall using the "removeal tool" software. reinstall by download from my online Norton management(?) site. I do notice a pop up saying the frame work failed? anyway after I restart the workstation I am unable to connect to the network (no internet or local network). so I uninstall again... restart, internet works (I tested with IE and firefox and local network), install Norton 360 AGAIN, restart.... now I am back to no network.
what did I do wrong?
I have vista 32.
02-07-2013 06:42 PM
What service pack do you have for your Vista installation? 360 requires at least SP1, but I would recommend installing SP2 so you have the latest protection.
02-11-2013 06:12 AM
I have sent you a PM. Look for an orange envelope at the top right of the forum page.