Norton 360

[hyundai]

Using the Firefox browser, I have tried to log-on to lynda.com, a tech training website that I have accessed before, and have now been blocked by Norton from entering it. This happens in spite of Norton reporting the site as safe and "secure" after checking it. So, what is this, a "false negative" or something like that, and how can it be resolved? Does this happen a lot?

Also, using the Explorer browser instead, I can access the lynda.com site. Now what does this indicate; that  the problem is with Norton, Firefox, or some combination of the two?

[delphinium Norton Fighter]

If you can log into the site on IE, it is not Norton blocking the site.  There must be an issue with Firefox.  If Norton was blocking it, it would block it on both browsers. 

[hyundai]

Thank you for responding. That the problem might be with Firefox seems strange because when I enter lynda.com the unsafe site page from Norton appears and not a warning or denial of access page from Firefox. If Firefox is the source of the problem, I would expect to see a warning page from them, unless it defaults to Norton to deny access when for some reason Firefox cannot present the site properly. Does that make sense?