02-14-2012 08:00 AM
I recently installed N360 on my laptop after Google warned me that someone from Chile may have accessed my email account. The first day N360 was installed, I monitored the 'security history' (SH) just out of curiosity. there were entries nearly every minute: firewall enabled, firewall rules updated, high cpu memory . . .; unauthorized access blocked - etc etc etc. Later that day I got back on the internet and after the initial setup/login the SH showed no activity for over an hour, until I logged off. Same thing today - I've been on line for almost an hour and no new entries in SH after: "connected to a protected network . . . "
Is this normal?? Seems like N360 should be constantly configuring, checking etc etc as it did the first day. What's up?
Thanks for your replies in advance
02-14-2012 09:43 AM
That sounds pretty typical. The logs record that Norton is monitoring the various things going on, but, in general, do not record every specific event that is observed. Norton Firewall logs show that networks are being monitored, and Norton Product Tamper Protection will log each attempt by another program to access a Norton file or process, but otherwise the logs will be fairly quiet unless something significant (bad) is encountered.
By the way, Norton can only protect data that is actually on your PC. If someone is attempting to access an online email account, neither Norton nor any other PC-bound security program can prevent that. Your best defense against a compromised Gmail account is a very good password that you do not share or use on any site other than when accessing your account. You definitely do need a program like Norton 360 to protect your computer and locally stored information from threats, but your online accounts are offsite and you will need to follow best practices to keep them secure.