04-30-2012 08:20 AM
How do I get rid of smart recovery 2 from IE please
Is this what you are referring to? This appears to be a utility to guard against accidentally losing files and settings.
If you wish to remove it, look in Control Panel to see if you can uninstall it from there.
04-30-2012 09:13 AM
Have you done a full system scan? The best way is from Safe Mode, so the malware is not loaded and protecting itself.
You can also run a scan with the free version of Malwarebytes that you can find here.
Be sure not to accept the trial of the full version as it will install a resident scanner that will conflict with Norton.