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Kryptik
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Kryptik
Posts: 48
Registered: ‎08-15-2009

Re: symantec service framework has stopped working

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‎09-17-2011 01:08 PM

This is what i have in my log file.......

 

9/7/2011 4:13:40 PM  ->  "C:\Program Files\Norton 360\Engine\5.1.0.29\hsplayer.exe" -module "8504" -error "104" -a "Norton 360 Error" -b "Norton 360 has encountered an internal program error. Error Code: 0x80004005." -product "Norton 360" -version "5.1.0.29" -HResult " Error Code: 0x80004005." -language "English" -product "Norton 360" -version "5.1.0.29" -build "Retail" -n "Retail" -c "6.1" -d "Service Pack 1" -e "9.0.8112.16421" -f "United States" -j "false" -l "en" -g "null" -i "null" -h "current"
"https://www-secure.symantec.com/techsupp/servlet/ProductMessages?module=8504&error=104&a=Norton 360 Error&b=Norton 360 has encountered an internal program error. Error Code: 0x80004005.&product=Norton 360&version=5.1.0.29&HResult= Error Code: 0x80004005.&language=English&build=Retail&n=Retail&c=6.1&d=Service Pack 1&e=9.0.8112.16421&f=United States&j=false&l=en&g=null&i=null&h=current"
9/7/2011 5:06:39 PM  ->  "C:\Program Files\Norton 360\Engine\5.1.0.29\hsplayer.exe" -module "8504" -error "104" -a "Norton 360 Error" -b "Norton 360 has encountered an internal program error. Error Code: 0x80004005." -product "Norton 360" -version "5.1.0.29" -HResult " Error Code: 0x80004005." -language "English" -product "Norton 360" -version "5.1.0.29" -build "Retail" -n "Retail" -c "6.1" -d "Service Pack 1" -e "9.0.8112.16421" -f "United States" -j "false" -l "en" -g "null" -i "null" -h "current"
"https://www-secure.symantec.com/techsupp/servlet/ProductMessages?module=8504&error=104&a=Norton 360 Error&b=Norton 360 has encountered an internal program error. Error Code: 0x80004005.&product=Norton 360&version=5.1.0.29&HResult= Error Code: 0x80004005.&language=English&build=Retail&n=Retail&c=6.1&d=Service Pack 1&e=9.0.8112.16421&f=United States&j=false&l=en&g=null&i=null&h=current"
9/7/2011 9:31:13 PM  ->  "C:\Program Files\Norton 360\Engine\5.1.0.29\hsplayer.exe" -module "8504" -error "104" -a "Norton 360 Error" -b "Norton 360 has encountered an internal program error. Error Code: 0x80004005." -product "Norton 360" -version "5.1.0.29" -HResult " Error Code: 0x80004005." -language "English" -product "Norton 360" -version "5.1.0.29" -build "Retail" -n "Retail" -c "6.1" -d "Service Pack 1" -e "9.0.8112.16421" -f "United States" -j "false" -l "en" -g "null" -i "null" -h "current"
"https://www-secure.symantec.com/techsupp/servlet/ProductMessages?module=8504&error=104&a=Norton 360 Error&b=Norton 360 has encountered an internal program error. Error Code: 0x80004005.&product=Norton 360&version=5.1.0.29&HResult= Error Code: 0x80004005.&language=English&build=Retail&n=Retail&c=6.1&d=Service Pack 1&e=9.0.8112.16421&f=United States&j=false&l=en&g=null&i=null&h=current"
9/8/2011 12:58:08 AM  ->  "C:\Program Files\Norton 360\Engine\5.1.0.29\hsplayer.exe" -module "8504" -error "104" -a "Norton 360 Error" -b "Norton 360 has encountered an internal program error. Error Code: 0x80004005." -product "Norton 360" -version "5.1.0.29" -HResult " Error Code: 0x80004005." -language "English" -product "Norton 360" -version "5.1.0.29" -build "Retail" -n "Retail" -c "6.1" -d "Service Pack 1" -e "9.0.8112.16421" -f "United States" -j "false" -l "en" -g "null" -i "null" -h "current"
"https://www-secure.symantec.com/techsupp/servlet/ProductMessages?module=8504&error=104&a=Norton 360 Error&b=Norton 360 has encountered an internal program error. Error Code: 0x80004005.&product=Norton 360&version=5.1.0.29&HResult= Error Code: 0x80004005.&language=English&build=Retail&n=Retail&c=6.1&d=Service Pack 1&e=9.0.8112.16421&f=United States&j=false&l=en&g=null&i=null&h=current"
9/8/2011 5:00:44 AM  ->  "C:\Program Files\Norton 360\Engine\5.1.0.29\hsplayer.exe" -module "8504" -error "104" -a "Norton 360 Error" -b "Norton 360 has encountered an internal program error. Error Code: 0x80004005." -product "Norton 360" -version "5.1.0.29" -HResult " Error Code: 0x80004005." -language "English" -product "Norton 360" -version "5.1.0.29" -build "Retail" -n "Retail" -c "6.1" -d "Service Pack 1" -e "9.0.8112.16421" -f "United States" -j "false" -l "en" -g "null" -i "null" -h "current"
"https://www-secure.symantec.com/techsupp/servlet/ProductMessages?module=8504&error=104&a=Norton 360 Error&b=Norton 360 has encountered an internal program error. Error Code: 0x80004005.&product=Norton 360&version=5.1.0.29&HResult= Error Code: 0x80004005.&language=English&build=Retail&n=Retail&c=6.1&d=Service Pack 1&e=9.0.8112.16421&f=United States&j=false&l=en&g=null&i=null&h=current"
9/8/2011 6:10:19 AM  ->  "C:\Program Files\Norton 360\Engine\5.1.0.29\hsplayer.exe" -module "8504" -error "104" -a "Norton 360 Error" -b "Norton 360 has encountered an internal program error. Error Code: 0x80004005." -product "Norton 360" -version "5.1.0.29" -HResult " Error Code: 0x80004005." -language "English" -product "Norton 360" -version "5.1.0.29" -build "Retail" -n "Retail" -c "6.1" -d "Service Pack 1" -e "9.0.8112.16421" -f "United States" -j "false" -l "en" -g "null" -i "null" -h "current"
"https://www-secure.symantec.com/techsupp/servlet/ProductMessages?module=8504&error=104&a=Norton 360 Error&b=Norton 360 has encountered an internal program error. Error Code: 0x80004005.&product=Norton 360&version=5.1.0.29&HResult= Error Code: 0x80004005.&language=English&build=Retail&n=Retail&c=6.1&d=Service Pack 1&e=9.0.8112.16421&f=United States&j=false&l=en&g=null&i=null&h=current"
9/8/2011 6:57:34 AM  ->  "C:\Program Files\Norton 360\Engine\5.1.0.29\hsplayer.exe" -module "8504" -error "104" -a "Norton 360 Error" -b "Norton 360 has encountered an internal program error. Error Code: 0x80004005." -product "Norton 360" -version "5.1.0.29" -HResult " Error Code: 0x80004005." -language "English" -product "Norton 360" -version "5.1.0.29" -build "Retail" -n "Retail" -c "6.1" -d "Service Pack 1" -e "9.0.8112.16421" -f "United States" -j "false" -l "en" -g "null" -i "null" -h "current"
"https://www-secure.symantec.com/techsupp/servlet/ProductMessages?module=8504&error=104&a=Norton 360 Error&b=Norton 360 has encountered an internal program error. Error Code: 0x80004005.&product=Norton 360&version=5.1.0.29&HResult= Error Code: 0x80004005.&language=English&build=Retail&n=Retail&c=6.1&d=Service Pack 1&e=9.0.8112.16421&f=United States&j=false&l=en&g=null&i=null&h=current"
9/8/2011 7:30:36 PM  ->  "C:\Program Files\Norton 360\Engine\5.1.0.29\hsplayer.exe" -module "8504" -error "104" -a "Norton 360 Error" -b "Norton 360 has encountered an internal program error. Error Code: 0x80004005." -product "Norton 360" -version "5.1.0.29" -HResult " Error Code: 0x80004005." -language "English" -product "Norton 360" -version "5.1.0.29" -build "Retail" -n "Retail" -c "6.1" -d "Service Pack 1" -e "9.0.8112.16421" -f "United States" -j "false" -l "en" -g "null" -i "null" -h "current"
"https://www-secure.symantec.com/techsupp/servlet/ProductMessages?module=8504&error=104&a=Norton 360 Error&b=Norton 360 has encountered an internal program error. Error Code: 0x80004005.&product=Norton 360&version=5.1.0.29&HResult= Error Code: 0x80004005.&language=English&build=Retail&n=Retail&c=6.1&d=Service Pack 1&e=9.0.8112.16421&f=United States&j=false&l=en&g=null&i=null&h=current"
9/8/2011 7:54:19 PM  ->  "C:\Program Files\Norton 360\Engine\5.1.0.29\hsplayer.exe" -module "8504" -error "104" -a "Norton 360 Error" -b "Norton 360 has encountered an internal program error. Error Code: 0x80004005." -product "Norton 360" -version "5.1.0.29" -HResult " Error Code: 0x80004005." -language "English" -product "Norton 360" -version "5.1.0.29" -build "Retail" -n "Retail" -c "6.1" -d "Service Pack 1" -e "9.0.8112.16421" -f "United States" -j "false" -l "en" -g "null" -i "null" -h "current"
"https://www-secure.symantec.com/techsupp/servlet/ProductMessages?module=3040&error=40028&a=Norton 360 Error&b=Norton 360 has encountered an internal program error. Error Code: 0x80010108.&product=Norton 360&version=5.1.0.29&HResult= Error Code: 0x80010108.&language=English&build=Retail&n=Retail&c=6.1&d=Service Pack 1&e=9.0.8112.16421&f=United States&j=false&l=en&g=null&i=null&h=current"
9/9/2011 2:25:14 AM  ->  "C:\Program Files\Norton 360\Engine\5.1.0.29\hsplayer.exe" -module "3040" -error "40028" -a "Norton 360 Error" -b "Norton 360 has encountered an internal program error. Error Code: 0x80010108." -product "Norton 360" -version "5.1.0.29" -HResult " Error Code: 0x80010108." -language "English" -product "Norton 360" -version "5.1.0.29" -build "Retail" -n "Retail" -c "6.1" -d "Service Pack 1" -e "9.0.8112.16421" -f "United States" -j "false" -l "en" -g "null" -i "null" -h "current"
"https://www-secure.symantec.com/techsupp/servlet/ProductMessages?module=8504&error=104&a=Norton 360 Error&b=Norton 360 has encountered an internal program error. Error Code: 0x80004005.&product=Norton 360&version=5.1.0.29&HResult= Error Code: 0x80004005.&language=English&build=Retail&n=Retail&c=6.1&d=Service Pack 1&e=9.0.8112.16421&f=United States&j=false&l=en&g=null&i=null&h=current"
9/9/2011 5:19:44 AM  ->  "C:\Program Files\Norton 360\Engine\5.1.0.29\hsplayer.exe" -module "8504" -error "104" -a "Norton 360 Error" -b "Norton 360 has encountered an internal program error. Error Code: 0x80004005." -product "Norton 360" -version "5.1.0.29" -HResult " Error Code: 0x80004005." -language "English" -product "Norton 360" -version "5.1.0.29" -build "Retail" -n "Retail" -c "6.1" -d "Service Pack 1" -e "9.0.8112.16421" -f "United States" -j "false" -l "en" -g "null" -i "null" -h "current"
"https://www-secure.symantec.com/techsupp/servlet/ProductMessages?module=3040&error=40028&a=Norton 360 Error&b=Norton 360 has encountered an internal program error. Error Code: 0x80010108.&product=Norton 360&version=5.1.0.29&HResult= Error Code: 0x80010108.&language=English&build=Retail&n=Retail&c=6.1&d=Service Pack 1&e=9.0.8112.16421&f=United States&j=false&l=en&g=null&i=null&h=current"
9/10/2011 8:42:53 AM  ->  "C:\Program Files\Norton 360\Engine\5.1.0.29\hsplayer.exe" -module "3040" -error "40028" -a "Norton 360 Error" -b "Norton 360 has encountered an internal program error. Error Code: 0x80010108." -product "Norton 360" -version "5.1.0.29" -HResult " Error Code: 0x80010108." -language "English" -product "Norton 360" -version "5.1.0.29" -build "Retail" -n "Retail" -c "6.1" -d "Service Pack 1" -e "9.0.8112.16421" -f "United States" -j "false" -l "en" -g "null" -i "null" -h "current"
"https://www-secure.symantec.com/techsupp/servlet/ProductMessages?module=8504&error=104&a=Norton 360 Error&b=Norton 360 has encountered an internal program error. Error Code: 0x80004005.&product=Norton 360&version=5.1.0.29&HResult= Error Code: 0x80004005.&language=English&build=Retail&n=Retail&c=6.1&d=Service Pack 1&e=9.0.8112.16421&f=United States&j=false&l=en&g=null&i=null&h=current"
9/10/2011 9:13:21 AM  ->  "C:\Program Files\Norton 360\Engine\5.1.0.29\hsplayer.exe" -module "8504" -error "104" -a "Norton 360 Error" -b "Norton 360 has encountered an internal program error. Error Code: 0x80004005." -product "Norton 360" -version "5.1.0.29" -HResult " Error Code: 0x80004005." -language "English" -product "Norton 360" -version "5.1.0.29" -build "Retail" -n "Retail" -c "6.1" -d "Service Pack 1" -e "9.0.8112.16421" -f "United States" -j "false" -l "en" -g "null" -i "null" -h "current"
"https://www-secure.symantec.com/techsupp/servlet/ProductMessages?module=8504&error=104&a=Norton 360 Error&b=Norton 360 has encountered an internal program error. Error Code: 0x80004005.&product=Norton 360&version=5.1.0.29&HResult= Error Code: 0x80004005.&language=English&build=Retail&n=Retail&c=6.1&d=Service Pack 1&e=9.0.8112.16421&f=United States&j=false&l=en&g=null&i=null&h=current"
9/10/2011 3:24:42 PM  ->  "C:\Program Files\Norton 360\Engine\5.1.0.29\hsplayer.exe" -module "8504" -error "104" -a "Norton 360 Error" -b "Norton 360 has encountered an internal program error. Error Code: 0x80004005." -product "Norton 360" -version "5.1.0.29" -HResult " Error Code: 0x80004005." -language "English" -product "Norton 360" -version "5.1.0.29" -build "Retail" -n "Retail" -c "6.1" -d "Service Pack 1" -e "9.0.8112.16421" -f "United States" -j "false" -l "en" -g "null" -i "null" -h "current"
"https://www-secure.symantec.com/techsupp/servlet/ProductMessages?module=8504&error=104&a=Norton 360 Error&b=Norton 360 has encountered an internal program error. Error Code: 0x80004005.&product=Norton 360&version=5.1.0.29&HResult= Error Code: 0x80004005.&language=English&build=Retail&n=Retail&c=6.1&d=Service Pack 1&e=9.0.8112.16421&f=United States&j=false&l=en&g=null&i=null&h=current"
9/10/2011 11:37:49 PM  ->  "C:\Program Files\Norton 360\Engine\5.1.0.29\hsplayer.exe" -module "8504" -error "104" -a "Norton 360 Error" -b "Norton 360 has encountered an internal program error. Error Code: 0x80004005." -product "Norton 360" -version "5.1.0.29" -HResult " Error Code: 0x80004005." -language "English" -product "Norton 360" -version "5.1.0.29" -build "Retail" -n "Retail" -c "6.1" -d "Service Pack 1" -e "9.0.8112.16421" -f "United States" -j "false" -l "en" -g "null" -i "null" -h "current"
"https://www-secure.symantec.com/techsupp/servlet/ProductMessages?module=8504&error=104&a=Norton 360 Error&b=Norton 360 has encountered an internal program error. Error Code: 0x80004005.&product=Norton 360&version=5.1.0.29&HResult= Error Code: 0x80004005.&language=English&build=Retail&n=Retail&c=6.1&d=Service Pack 1&e=9.0.8112.16421&f=United States&j=false&l=en&g=null&i=null&h=current"
9/12/2011 3:15:02 AM  ->  "C:\Program Files\Norton 360\Engine\5.1.0.29\hsplayer.exe" -module "8504" -error "104" -a "Norton 360 Error" -b "Norton 360 has encountered an internal program error. Error Code: 0x80004005." -product "Norton 360" -version "5.1.0.29" -HResult " Error Code: 0x80004005." -language "English" -product "Norton 360" -version "5.1.0.29" -build "Retail" -n "Retail" -c "6.1" -d "Service Pack 1" -e "9.0.8112.16421" -f "United States" -j "false" -l "en" -g "null" -i "null" -h "current"
"https://www-secure.symantec.com/techsupp/servlet/ProductMessages?module=8504&error=104&a=Norton 360 Error&b=Norton 360 has encountered an internal program error. Error Code: 0x80004005.&product=Norton 360&version=5.1.0.29&HResult= Error Code: 0x80004005.&language=English&build=Retail&n=Retail&c=6.1&d=Service Pack 1&e=9.0.8112.16421&f=United States&j=false&l=en&g=null&i=null&h=current"
9/12/2011 3:26:32 AM  ->  "C:\Program Files\Norton 360\Engine\5.1.0.29\hsplayer.exe" -module "8504" -error "104" -a "Norton 360 Error" -b "Norton 360 has encountered an internal program error. Error Code: 0x80004005." -product "Norton 360" -version "5.1.0.29" -HResult " Error Code: 0x80004005." -language "English" -product "Norton 360" -version "5.1.0.29" -build "Retail" -n "Retail" -c "6.1" -d "Service Pack 1" -e "9.0.8112.16421" -f "United States" -j "false" -l "en" -g "null" -i "null" -h "current"

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Kryptik
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Kryptik
Posts: 48
Registered: ‎08-15-2009

Re: symantec service framework has stopped working

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‎09-17-2011 01:09 PM

continued................

"https://www-secure.symantec.com/techsupp/servlet/ProductMessages?module=8504&error=104&a=Norton 360 Error&b=Norton 360 has encountered an internal program error. Error Code: 0x80004005.&product=Norton 360&version=5.1.0.29&HResult= Error Code: 0x80004005.&language=English&build=Retail&n=Retail&c=6.1&d=Service Pack 1&e=9.0.8112.16421&f=United States&j=false&l=en&g=null&i=null&h=current"
9/12/2011 5:24:33 AM  ->  "C:\Program Files\Norton 360\Engine\5.1.0.29\hsplayer.exe" -module "8504" -error "104" -a "Norton 360 Error" -b "Norton 360 has encountered an internal program error. Error Code: 0x80004005." -product "Norton 360" -version "5.1.0.29" -HResult " Error Code: 0x80004005." -language "English" -product "Norton 360" -version "5.1.0.29" -build "Retail" -n "Retail" -c "6.1" -d "Service Pack 1" -e "9.0.8112.16421" -f "United States" -j "false" -l "en" -g "null" -i "null" -h "current"
"https://www-secure.symantec.com/techsupp/servlet/ProductMessages?module=8504&error=104&a=Norton 360 Error&b=Norton 360 has encountered an internal program error. Error Code: 0x80004005.&product=Norton 360&version=5.1.0.29&HResult= Error Code: 0x80004005.&language=English&build=Retail&n=Retail&c=6.1&d=Service Pack 1&e=9.0.8112.16421&f=United States&j=false&l=en&g=null&i=null&h=current"
9/12/2011 4:21:25 PM  ->  "C:\Program Files\Norton 360\Engine\5.1.0.29\hsplayer.exe" -module "8504" -error "104" -a "Norton 360 Error" -b "Norton 360 has encountered an internal program error. Error Code: 0x80004005." -product "Norton 360" -version "5.1.0.29" -HResult " Error Code: 0x80004005." -language "English" -product "Norton 360" -version "5.1.0.29" -build "Retail" -n "Retail" -c "6.1" -d "Service Pack 1" -e "9.0.8112.16421" -f "United States" -j "false" -l "en" -g "null" -i "null" -h "current"

"https://www-secure.symantec.com/techsupp/servlet/ProductMessages?module=8504&error=104&a=Norton 360 Error&b=Norton 360 has encountered an internal program error. Error Code: 0x80004005.&product=Norton 360&version=5.1.0.29&HResult= Error Code: 0x80004005.&language=English&build=Retail&n=Retail&c=6.1&d=Service Pack 1&e=9.0.8112.16421&f=United States&j=false&l=en&g=null&i=null&h=current"
9/14/2011 4:04:52 AM  ->  "C:\Program Files\Norton 360\Engine\5.1.0.29\hsplayer.exe" -module "8504" -error "104" -a "Norton 360 Error" -b "Norton 360 has encountered an internal program error. Error Code: 0x80004005." -product "Norton 360" -version "5.1.0.29" -HResult " Error Code: 0x80004005." -language "English" -product "Norton 360" -version "5.1.0.29" -build "Retail" -n "Retail" -c "6.1" -d "Service Pack 1" -e "9.0.8112.16421" -f "United States" -j "false" -l "en" -g "null" -i "null" -h "current"
"https://www-secure.symantec.com/techsupp/servlet/ProductMessages?module=8504&error=104&a=Norton 360 Error&b=Norton 360 has encountered an internal program error. Error Code: 0x80004005.&product=Norton 360&version=5.1.0.29&HResult= Error Code: 0x80004005.&language=English&build=Retail&n=Retail&c=5.1&d=Service Pack 2&e=9.0.8112.16421&f=United States&j=false&l=en&g=null&i=null&h=current"
9/14/2011 4:07:40 AM  ->  "C:\Program Files\Norton 360\Engine\5.1.0.29\hsplayer.exe" -module "8504" -error "104" -a "Norton 360 Error" -b "Norton 360 has encountered an internal program error. Error Code: 0x80004005." -product "Norton 360" -version "5.1.0.29" -HResult " Error Code: 0x80004005." -language "English" -product "Norton 360" -version "5.1.0.29" -build "Retail" -n "Retail" -c "5.1" -d "Service Pack 2" -e "9.0.8112.16421" -f "United States" -j "false" -l "en" -g "null" -i "null" -h "current"
"https://www-secure.symantec.com/techsupp/servlet/ProductMessages?module=8504&error=104&a=Norton 360 Error&b=Norton 360 has encountered an internal program error. Error Code: 0x80004005.&product=Norton 360&version=5.1.0.29&HResult= Error Code: 0x80004005.&language=English&build=Retail&n=Retail&c=5.1&d=Service Pack 2&e=9.0.8112.16421&f=United States&j=false&l=en&g=null&i=null&h=current"
9/17/2011 6:22:48 AM  ->  "C:\Program Files\Norton 360\Engine\5.1.0.29\hsplayer.exe" -module "8504" -error "104" -a "Norton 360 Error" -b "Norton 360 has encountered an internal program error. Error Code: 0x80004005." -product "Norton 360" -version "5.1.0.29" -HResult " Error Code: 0x80004005." -language "English" -product "Norton 360" -version "5.1.0.29" -build "Retail" -n "Retail" -c "5.1" -d "Service Pack 2" -e "9.0.8112.16421" -f "United States" -j "false" -l "en" -g "null" -i "null" -h "current"

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Kryptik
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Kryptik
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Re: symantec service framework has stopped working

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‎09-19-2011 01:25 PM

any ideas yet?

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Symantec Employee
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HarryP
Posts: 737
Registered: ‎07-23-2010

Re: symantec service framework has stopped working

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‎09-19-2011 03:32 PM

I have sent you a Private Message. Please check.

 

Thanks,

HarryP

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RameezRaja
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Re: symantec service framework has stopped working

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‎09-19-2011 08:38 PM

Check If there is Norton Online Family Installed If Yes Please Remove That And Try

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RameezRaja
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Re: symantec service framework has stopped working

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‎09-19-2011 08:40 PM

And Check For Norton Safety Minder 

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Kryptik
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Kryptik
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Re: symantec service framework has stopped working

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‎09-20-2011 02:39 AM

No online family installed and I don't see Norton Safety Minder anywhere.

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RameezRaja
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Re: symantec service framework has stopped working

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‎09-21-2011 07:52 AM

Remove Online Family And Try Once
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Tony_Weiss
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Re: symantec service framework has stopped working

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‎09-21-2011 08:28 PM

Moved: http://community.norton.com/t5/Norton-Internet-Security-Norton/Identity-Safe-says-I-m-using-the-wrong-password/m-p/542612#U542612

Moved to the NIS board as its own thread for better exposure

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