07-09-2012 12:26 AM
step 4. (a)
Please read carefully and Slowly
Please scan with ESET next
I'd like us to scan your machine with ESET OnlineScan
If you think a log should have been generated then go to C:\Program Files\ESET\ESET Online Scanner\log.txt to find it.
07-09-2012 04:28 AM
Turn off your Systrem Restore and wait for it to clear the Restore Points, then turn it back on, that will remove some of the threats in the log.
Then after turning it back on create a nice new Restore Point without Zeroaccess.
Then we can do step 4 (b).
07-09-2012 06:01 AM
Step 4. (b)
Download OTL http://www.bleepingcomputer.com/download/otl/
Disable Norton for say 30 minutes
Click the Scan All Users checkbox.
Change file age to 60 days
An OTL.txt and extras.txt will be created.
07-09-2012 04:09 PM
Noticed as I was doing thwe script, you have McAfee or the leftovers of McAfee installed, You have to use the McAfee Removal tool.
You wil probably have to run it in Safe Mode. http://service.mcafee.com/FAQDocument.aspx?id=TS10