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Visitor
mandnjaz
Posts: 2
Registered: ‎10-24-2011

trying to re-download my purchased norton antivirus

after removing norton because of a problem on my comp i have tried to re-download my product but it comes up with a message saying unable to download n360downloader.exe from lcdls.symantec.com does anyone know what this means im pulling my hair out

 

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Bombastus
Posts: 1,786
Registered: ‎11-16-2009

Re: trying to re-download my purchased norton antivirus

Hi,

 

The installer for Norton Antivirus can be found here: http://norton.com/nav12

floplot
Posts: 10,390
Topics: 210
Kudos: 2,025
Solutions: 361
Registered: ‎04-11-2009

Re: trying to re-download my purchased norton antivirus

Hello mandnjaz

 

Are you trying to redownload NAV or N360? It looks like from the error message that you have been trying to download N360 and not NAV? Can you please verify this for us?. Thanks.

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Visitor
mandnjaz
Posts: 2
Registered: ‎10-24-2011

Re: trying to re-download my purchased norton antivirus

 yes it is the 360