05-27-2009 05:45 PM
I have a Canon Rebel EOS XTi and another Canon digital camera that are not being recognized when the usb cord is plugged into my HP that runs Windows VISTA. I had no problems prior to the update and have ran version 2 of 360 for the past year. I have searched some of the issues/solutions in the threads and nothing has worked so far. Camera is for business use and need a solution fast.
05-27-2009 08:09 PM
05-27-2009 08:55 PM
05-28-2009 09:07 AM
The camera's are the type that just loaded a driver once the usb cord from the computer was attached to the camera and turned on. I did remove Norton last night using the steps on the website and downloaded Norton again, ran full scan and the same issues are still there.
I also have the icon for safely remove hardware showing on my Windows toolbar to remove disk C, D, removeable disk E and the USB,
Have never had problems prior to the download
05-29-2009 04:20 AM
Just a thought I have a multi card reader installed on a HP desktop that shows all it's drives on the system tray VIA Remove /safety try clicking on that as in removing the USB safely then reboot and see what's still sitting there.And try plugging in your Cameras USB again.
06-02-2009 07:42 AM