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Regular Visitor
cdog124
Posts: 8
Registered: ‎05-28-2008

using Norton 360: ccSvcHst error on shutdown

ccSvcHst encounters an error which does not allow Windows XP SP2 to finish the Shutdown procedure.  I must manually click "End Now" to end the ccSvcHst process, which will then allow the system shutdown.  what's the story?
Newbie
tokarek
Posts: 2
Registered: ‎04-09-2008

Re: using Norton 360: ccSvcHst error on shutdown

Please write which version of Norton 360 have you got.
Regular Visitor
cdog124
Posts: 8
Registered: ‎05-28-2008

Re: using Norton 360: ccSvcHst error on shutdown

It is Norton 360 v 2.3.0.9
Stu Rootkit Eradicator
Rootkit Eradicator
Stu
Posts: 5,210
Registered: ‎04-08-2008

Re: using Norton 360: ccSvcHst error on shutdown

Please read this thread. http://community.norton.com/norton/board/message?board.id=nis_feedback&thread.id=1114&jump=true

Maybe it will solve things 

"All that we are is the result of what we have thought"
Regular Visitor
cdog124
Posts: 8
Registered: ‎05-28-2008

Re: using Norton 360: ccSvcHst error on shutdown

Stu-

That thread relates to CPU usage?  My issue is only when I select system "Shutdown".  ccSvcHst will not terminate whatever process it's running, and Windows makes me manually end the process, which will then allow for normal system shutdown.  Does this issue relate to network drives or external drives?  I've never been able to find the page within Norton 360 which allows me to uncheck Scan External Drives, which seems to have been the solution for other users of NAV.  

Super Spyware Scolder
SaLaDiN
Posts: 139
Registered: ‎05-31-2008

Re: using Norton 360: ccSvcHst error on shutdown

[ Edited ]
If you have any Nvidia software installed on your pc,try it to uninstall..I had the same problem with nTune..after uninstalling the problem was resolved
Message Edited by SaLaDiN on 06-02-2008 08:38 AM
Regular Visitor
cdog124
Posts: 8
Registered: ‎05-28-2008

Re: using Norton 360: ccSvcHst error on shutdown

nope... no Nvidia...
Newbie
tokarek
Posts: 2
Registered: ‎04-09-2008

Re: using Norton 360: ccSvcHst error on shutdown

Do you have his problem constantly?

Do you use Windows XP?

Regular Visitor
cdog124
Posts: 8
Registered: ‎05-28-2008

Re: using Norton 360: ccSvcHst error on shutdown

Yep, Windows XP SP2 and it happens every time I want to shutdown.
Super Keylogger Crusher
MelodicWynd
Posts: 291
Registered: ‎04-09-2008

Re: using Norton 360: ccSvcHst error on shutdown

hi all - i stumbled across this article in the Norton KB - doesn't look like a fix, but it does look like it will permit a clean shut-down.

 

 

mel