03-20-2012 07:21 PM
Can anyone help me with why I am not able to launch a scan. I get a message stating that there is an internal error. I tried to uninstall, but it won't let me do that either. Any ideas?
03-20-2012 09:21 PM
Could you clarify what product and platform you have? Norton AntiTheft doesn't have a scan feature. Do you have a screenshot that you could share?
03-20-2012 09:28 PM - edited 03-20-2012 09:41 PM
Welcome to the Norton Community Forum.
Just a couple of questions before we can assist you with this issue.
Are you asking about launching a scan with Norton Mobile Security on a Android Device
or are you using a Symantec Norton product for a computer?
If so what product and version number.?
Answers to these questions will help the forum members to help you.
EDIT- My appologies as it appears Erik posted while i was typing my reply , sorry for
asking the same questions. :-)