Norton Anti-Theft

[eshine65]

Can anyone help me with why I am not able to launch a scan.  I get a message stating that there is an internal error.  I tried to uninstall, but it won't let me do that either.  Any ideas?

[erik_carlstrom]

Could you clarify what product and platform you have?  Norton AntiTheft doesn't have a scan feature.  Do you have a screenshot that you could share?

[smithy Super Virus Trouncer Mobile Master (Norton Mobile Users Discussion Forum)]

Hi eshine65

Welcome to the Norton Community Forum.

Just a couple of questions before we can assist you with this issue.

Are you asking about launching a scan with Norton Mobile Security on a Android Device

or are you using a Symantec Norton product for a computer?

If so what product and version number.?

Answers to these questions will help the forum members to help you.

Cheers.

EDIT- My appologies as it appears Erik posted while i was typing my reply , sorry for

asking the same questions. :-)