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Visitor
OldHec
Posts: 2
Registered: ‎04-11-2012

Mobile phone locations

Good morning!

 

How do I erase the location markers from my search map?

 

Thanks

Bot Obliterator
Andmike
Posts: 2,309
Registered: ‎03-23-2011

Re: Mobile phone locations

Hi OldHec.

 

Welcome to the Community.

 

I suspect that you are posting in the wrong forum, so depending on your reply I may ask for this thread to be moved to Norton Anti-Theft forum for better visibility but do not worry because a link would be left here.

 

I assume that the screen you are referring to is the Web based Norton Anti-Theft (NAT) screen to which you gain access by using the NAT plugin that you can get with the full version of Norton Mobile Security (NMS).  If this is the case then I am not aware of any simple way to get rid of any specific location data.  I believe that there is a limit on the number of locations kept by the system of about 10 (this may increase if the device is locked but I am not sure).  So you could wait for the location to drop off the record or you could "remove" the device by clicking on the trash can icon to the right of its name.  To get it back you may also need to uninstall and then reinstall the app on your phone and go through the registration process again.

 

Not sure if that helps.  But let us know if you would like any further advice/suggestions.

 

I would be intrigued to know why you should want to remove location data it is not taking up any space or power on your system.

Visitor
OldHec
Posts: 2
Registered: ‎04-11-2012

Re: Mobile phone locations

The location icon on the map covers such a large area that eventually it will block a large portion of the map and obscure an accurate marker. If you could start with a clean map ,it would be much simpler to identify a specific location.

Bot Obliterator
Andmike
Posts: 2,309
Registered: ‎03-23-2011

Re: Mobile phone locations

Hello again OldHec.

 

Yes the markers do cover some of the map but if your device is stolen or lost will you get a really good fix with just one location marker?  You can zoom in on the map and step through the markers and see the relevant location details time etc.  I don't know if that helps at all.

 

I would be wary about removing any that I was not sure were wrong.