Norton Anti-Theft

[erik_carlstrom]

We're down to a couple weeks before the fix is released.  Unfortunately this was tied to a couple major items being fixed at the same time.  

[richard_av]

Thanks for the update Erik!

[iain_rd]

So i'm guessing the most recent update, 1.3.0.144 was not the fix? I downloaded this tonight and turned my GPS back on and within an hour NAT was back up to about 10% of battery usage.

[erik_carlstrom]

The fix should be in 1.4.  The team is actively working on getting this version out.  Unfortunately I cannot give an exact date.  

[user_xx]

Hi Erik,

Thanks for the update.

FYI, I found the high battery drain remained after I un-installed just the 'Anti Theft' component and still had the Anti-Virus active on my phone.    I have since un-installed this and the battery use has returned to normal (1-2 days before needing re-charge).

Cheers, Frank..

[erik_carlstrom]

1.4 was just released to Google Play.  This version should help resolve the battery drain.  

[user_xx]

Thanks for your work on this Erik. I'll try it out this weekend. Cheers..

[iain_rd]

Hi Erik,
I now am running 1.4.0.206 and while it was still using more battery than before this issue came up it had definitely improved significantly... Until today... 20% of battery in 1 hr, constantly locked on GOD.. I'm trying to use NAT on a HTC EVO3D.

[erik_carlstrom]

iain_rd,

Are you saying that you're seeing 20% in hour after updating to 1.4 or are you saying that was the usage before?  I apologize as it wasn't clear in your response if you were describing the current situation or not.  

[user_xx]

Hi Erik, Perhaps you can give me some guidance as I may have overlooked something. I checked Google Play as suggested and find the date on this download (Norton Antivirus & Security) shows as 13 March, 2012. So it seems it is not the latest version you mentioned in an earlier reply to this forum. Should I install that version after which an update is automatically downloaded? I purchased Norton 360 Everywhere earlier this month. How would I get the full version on my Samsung phone again? Thanks in advance. Cheers.. Frank.