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Newbie
bm4506
Posts: 1
Registered: ‎04-13-2012

Norton gone?

Hi, 

 

I have recently purchased a new phone and contract through Optus Australia, with the new HTC One X, and I got a free 2year subscription for the Norton anti theft for it.  I rooted (modifying the applications and OS etc) my phone today, and it has inadvertantly wiped the norton from my phone.  Is there anyway that I can get this back without having to pay for a new subscription?

Bot Obliterator
Andmike
Posts: 2,309
Registered: ‎03-23-2011

Re: Norton gone?

Hi bm4506.

 

Welcome to the Community.

 

Is it just a subscription to Norton Anti-Theft that you bought?  I was not aware of anyone using this alone on a phone.  Most phone users have Norton Mobile Security to which they can then add Norton Anti-Theft as a free plugin.

 

Even if it was just an Anti-Theft subscription you will have had to load some software onto the phone.  Can you tell us where you got that?  Was it the Anti-Theft plugin from Google Play or something else?

 

Before making wild guesses as to how best solve your problem I will wait for you to come back with the answers to the above.