01-30-2011 12:39 PM
I ned to uninstall it. It doesnt accept my parent email/password! i can login to norton with them. I have even reset the password by the "forgot password" button. So why wont it uninstall? How can i solve this?
01-30-2011 01:40 PM
just turn off your network temporarly (if there's nothing else, just get the cable out), and run the uninstaller after that. This way even if the username and passwor is asked, it can not connect, and will remove the product after the first no connection "error".
Let us know the results.
Windows 7 Home Premium SP1 x64 Hungarian, Norton 360 v18.104.22.168, Norton Utilities 16, Symantec System Recovery 2013