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Norton Family

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laulau
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laulau
Posts: 1
Registered: ‎12-12-2011

Cannot access to Internet Explorer after installing Norton Online Family

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‎12-12-2011 06:49 PM

After installing Norton Online Family, mine and my son's a/c cannot access to Internet Explorer. All the websites are blocked. Can anybody tells me what's wrong with my computer? No matter how I change the settings / restrictions inside, the I/E doesn't work. Please help !

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derbomber_redux
Posts: 142
Registered: ‎09-29-2010

Re: Cannot access to Internet Explorer after installing Norton Online Family

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‎12-12-2011 11:21 PM

This may be a possibility that the settings under Norton Online Family might have been changed to block websites.

 

I would suggest you to use a different computer and log on to your online family account and re-check the settings under WEB.

 

CH33RS !

There is a Hell. Believe me I've seen it.
There is a Heaven. Lets keep it a Secret.
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Symantec Employee
KatieQ
Posts: 4,154
Registered: ‎04-09-2009

Re: Cannot access to Internet Explorer after installing Norton Online Family

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‎12-13-2011 11:45 AM

HI laulau,

 

It could be a compatibility issue.   Please check the link below where shows the security products that the program is not compatible with.

 

http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&ssfromlink=true&docurl=200...

 

 

Thanks,

Katie

 

 

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