12-12-2011 06:49 PM
After installing Norton Online Family, mine and my son's a/c cannot access to Internet Explorer. All the websites are blocked. Can anybody tells me what's wrong with my computer? No matter how I change the settings / restrictions inside, the I/E doesn't work. Please help !
12-12-2011 11:21 PM
This may be a possibility that the settings under Norton Online Family might have been changed to block websites.
I would suggest you to use a different computer and log on to your online family account and re-check the settings under WEB.
12-13-2011 11:45 AM
It could be a compatibility issue. Please check the link below where shows the security products that the program is not compatible with.