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Contributor
zorro2b
Posts: 13
Registered: ‎04-13-2010

Cannot turn off time supervision

I have two kids registered with online family. I have disabled time supervision for one but cannot do it for the other. I click the time supervision on/off to off then click "Update settings" and it changes right back to on!

PapauZ
Posts: 6,792
Topics: 392
Kudos: 1,025
Solutions: 374
Registered: ‎04-08-2008

Re: Cannot turn off time supervision

Try this:

1. Go to the Time settings page

2. Uncheck the checkbox by 'Enable Time Management Settings, or change it your child can use the PC anytime

3. Change the use hours to the maximum 23 hours

 

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This way your child can use the PC at any time.


Windows 8.1 Embedded Industry Pro x64 Hungarian, Norton 360 v21.3.0.12

Administrator
KatieQ
Posts: 5,055
Registered: ‎04-09-2009

Re: Cannot turn off time supervision

Hi zorro2b,

 

Have you had a chance to do what "Papauz" suggested?  It sould work for you.  Or you can uninstall/reinstall Norton Safety Minder to see if it helps.

 

 

Thanks,

Katie

 

 

Contributor
zorro2b
Posts: 13
Registered: ‎04-13-2010

Re: Cannot turn off time supervision

I figured out it didn't like my flash block plugin. I enabled flash for the site and then it was all good.

 

thanks.

PapauZ
Posts: 6,792
Topics: 392
Kudos: 1,025
Solutions: 374
Registered: ‎04-08-2008

Re: Cannot turn off time supervision

Thanks for letting it us know.


Windows 8.1 Embedded Industry Pro x64 Hungarian, Norton 360 v21.3.0.12