The PC and mobile web logs are displaying. It is only the logging of the mobile text messages that is having the problem.
Android Verison: 2.3.4
Motorola Droid Bionic
Still unresolved and the phone that is reporting activity is now a Droid Razr Maxx.....Same problem.
Could you let us know you are a free Norton Online Family basic user or a Premier user?
I am a Premier user.
Thanks for the reply. I'll continue to check with the team on this.