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jdoolittle
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jdoolittle
Posts: 11
Registered: ‎08-19-2012
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Computer account does not appear in the list to associate with my son

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‎08-19-2012 12:04 PM - last edited on ‎08-19-2012 05:34 PM by Moderator

I am using Norton Online and have associated accounts on my computer with two of my three children...however, my sons account does not show up in the list to associate with him.  I am using a MAC OSX 10.8 and the newest version of Norton Online Family. Any help is appreciated.

 

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KatieQ
Posts: 4,154
Registered: ‎04-09-2009

Re: Computer account does not appear in the list to associate with my son

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‎08-20-2012 01:20 PM

Hi jdoolittle,

 

Norton Safety Minder 3.0 supports Mac OSX 10.8.  Can you please let us know what version of Norton Safety Minder is on the Mac?

 

 

Thanks,

Katie

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jdoolittle
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jdoolittle
Posts: 11
Registered: ‎08-19-2012

Re: Computer account does not appear in the list to associate with my son

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‎08-25-2012 02:06 PM

We are using 3.0r17.  I deleted the account of my sons and then recreated a new account on the computer and that resolved this issue.

 

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