10-10-2011 01:38 PM
I had online family installed in my pc but after updating Norton 360 it stopped working. If I try to reinstall it I get an error saying I have to install online framework first.
Browsing through the community I noticed that a lot of people had the same problem but all the answers were sent by Private Messages...
Can anyone give me hand here and tell me the correct steps to fix this?
thanks in advance
Solved! Go to Solution.
10-10-2011 03:22 PM
I've sent you a private message with the instructions to correct the issue. You can access the message by clicking in the upper right hand corner of any community page.
10-17-2011 02:52 AM
I'm also can't install NortonSaftey minder. erro with Norton online framework.
Kate, can you send me the instructions for solving this problem?
I am having a Laptop with XP Pro installed. I also used Norton Removal tool and restarted the laptop