07-02-2012 09:37 AM
I installed Safety Minder without issues, went thru the signing process and then when I am ready to finish I keep getting this message... I have tried for two days now and still the same... I am registering two new laptops and the same problem...
I also removed and installed again and I have the same problem
"En error occurred while receiving data from Norton Online Family. Please try later"
thanks ad hope that you can help me get this done!
07-23-2012 08:26 AM
07-23-2012 03:52 PM
I found your email with screen shot that you sent to my mail box. Thanks for the screen shot. By the way, just for future reference, you need to click on the "tree" icon Insert/edit image to post a screen shot in the forum.
Can you please try to uninstall Norton Safety Minder from the PCs first, then install Norton Safety Minder on them again to see if it helps?