08-13-2009 09:23 AM
Hello, I’m the product manager for OnlineFamily.Norton, and I wanted to get your opinion about a new feature we were considering.
Many parents that we’ve talked to have told us that it’s a real challenge to keep track of what their kids are doing online, and when they’re online – especially if kids have laptops in their own rooms, etc. When parents walk by the computer, kids often will “ALT+TAB” to shift the browser window they were looking at out of focus.
To help out with this, we were considering adding a feature on the homepage that allows parents to view a indicator showing how many kids are currently online in real-time, and that also allows parents to do a quick check to see what kids are up to. Parents would click a button, and would see a screenshot of what their kids were doing on the computer.
This is something that would need to be very visible to the kids, though, so that they know parents can do this. So, if this feature were enabled, kids would see the ability to do a ‘screen check’ listed in their house rules, and as the parent was clicking a snapshot, kids would also see a very clear indicator that parents were doing a check (the snapshot would be taken before kids had a chance to move away windows).
· What do you think about this feature?
· If you had to rate it on a scale of 1-10 (1=hate it 10=love it), what would you rate it?
· Would this be useful to you or not, and why?
Feel free to comment, or send me a private message w/ your thoughts!
Example View: Homepage
Parents will see when kids are online, and be able to check-up on them and request a screen grab
Example View: Child’s Screenshot
Children will see a notification when parents request a screenshot
08-15-2009 09:55 PM
Yes this would be a very useful feature, especially since we can only see that she's on facebook, not what she's posting. I'd rather have it clear in the house rules, but not necessarily visible every time we check. That way I can check regularly, without making her self-conscious of it. I would only raise an issue with her if it involved bullying or a potential predator. But even if it is visible every time, it still gets a "10" from me.
09-08-2009 04:22 PM
09-11-2009 09:45 AM
fantastic new idea. honestly, anything that keeps pace with the older kids who have a wrong idea that they can outfox the parents by simply toggling off to another window when we walk past the PC, is an excellent idea. All for the honesty factor, too... if kids KNOW we 'can' monitor them by an obvious pop-up window stating the ugly truth... it reminds them that we just might do so at any moment. But, how quickly we will not even have to! The mere threat that we could is intimidating enough to stop wayward internet behavior before it happens, which is what we all want anyway.
Really liking OnlineFamily.Norton so far... only just got it a few days ago along with NIS 2010 and will use for the family PC as well as lapotops. Kids sometimes venture into horrible places online because WE adults left 'open doors' through our own misinformed family settings or by not doing it at all. This happened to us and our 14 year old took brief advantage when we had a PC and the settings were not yet tight enough. It's heartbreaking to see the evidence of what he viewed, unfit for child OR adults. The child is contrite and punished, the PC is on OnlineFamily.Norton lockdown... but, the world has far degenerated.
Hi to Norton Online Family's Rob W.
Janna from MA
09-15-2009 09:35 AM
09-16-2009 01:06 AM - edited 09-16-2009 01:07 AM
I'm new to OnlineFamily.Norton having only became aware of when trying to find the download for the Add-On pack for NIS 2010 after upgrading from NIS 2009.
I think this would be a beneficial feature and would give it a rating of about 8 provided it was real time display.
In the few days I've had the product installed I've found this product to be a substantial improvement on the Parental Controls in NIS and have found it to be significantly better at blocking access to un-desirable content.
I would also like to take this opportunity to provide detail my wishlist for the product.
1/ That once the initial free use for everyone period is up, that you consider offering continued free use to current NIS subscribers.
2/ I would like to see the capability to individually set each Site Category to Monitor or Warn or Block.
e.g. I would like to set Mature Content and Pornography to Block, but Un-Categoried to Warn.
3/ I would like to see an Additional Site Category for IP Addresses.
e.g. Some sites such as Google Video use links that refer to IP Addresses and I would like to be able to define how these should be handled.
4/ I would like to see the capability to use Wild Cards and IP Addresses when entering Specific Web Sites to Allow / Block.
e.g. ad*.domainname.tld or domainname.tld/path/* or xxx.xxx.xxx.*
5/ I would like to see global settings capability so you can enter settings such as Personal Information or Specific Web Sites once, rather than for each child.
6/ I would like to see the Personal Information greatly expanded. My preference would be where you can add as many entries as you like and for each entry be able to specify the Type of Personal Data, the Personal Data and the Action to Take.
Types of Personal Data would be Home Phone, Mobile Phone, E-Mail Address, Street Address, Postal Address, Credit Card etc
Actions to Take could be Monitor, Warn or Block.
Thanks for giving us the opportunity to provide feedback, and keep up the great work.
09-16-2009 07:01 AM