10-13-2009 06:20 AM
My child has been talking to someone online and refuses to tell me who (they deny it) so I am login their chat sessions but this person is using a cellphone I assume and my child is on AIM.
The chat session shows that they are talking but not what is being said, the chat log is blank when I try to look at it.
I have now blocked this person but I rather have it just log, is it a problem with how I set it up or doesnt this program registersince the other person is using a cellphone?
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10-13-2009 10:10 AM
The program supports monitoring chat using AIM on a PC and a cell phone.
Are all of the chat transcripts (I assume there have been more than one conversations) between your child and this person blank?
10-21-2009 03:06 PM
Please check to see if he is on AIM7. We currently don't support AIM7. Our development and QA team are working on the feature to support it.