Not what you were looking for? Ask our experts!
Reply
Visitor
gynger
Posts: 7
Registered: ‎06-30-2009
Accepted Solution

Instant Messaging not login cellphone chat?

My child has been talking to someone online and refuses to tell me who (they deny it) so I am login their chat sessions but this person is using a cellphone I assume and my child is on AIM.

 

The chat session shows that they are talking but not what is being said, the chat log is blank when I try to look at it.

I have now blocked this person but I rather have it just log, is it a problem with how I set it up or doesnt this program registersince the other person is using a cellphone?

Administrator
KatieQ
Posts: 4,890
Registered: ‎04-09-2009

Re: Instant Messaging not login cellphone chat?

Hi gynger,

 

The program supports monitoring chat using AIM on a PC and a cell phone.   

Are all of the chat transcripts (I assume there have been more than one conversations) between your child and this person blank?

 

Thanks,

Katie 
Visitor
gynger
Posts: 7
Registered: ‎06-30-2009

Re: Instant Messaging not login cellphone chat?

This is what shows up

Its blank 

 

Administrator
KatieQ
Posts: 4,890
Registered: ‎04-09-2009

Re: Instant Messaging not login cellphone chat?

Hi gynger,

 

Thanks for the information.  What's the AIM version that your child uses?

 

Thanks,

Katie

Visitor
gynger
Posts: 7
Registered: ‎06-30-2009

Re: Instant Messaging not login cellphone chat?

Aim 6.9.15.1

 

I am not sure if its the newest version but its quite recent

Administrator
KatieQ
Posts: 4,890
Registered: ‎04-09-2009

Re: Instant Messaging not login cellphone chat?

gynger,

 

Please check to see if he is on AIM7.  We currently don't support AIM7.  Our development and QA team are working on the feature to support it.

 

Thanks

Katie

Visitor
gynger
Posts: 7
Registered: ‎06-30-2009

Re: Instant Messaging not login cellphone chat?

I just checked again and its version 6.7
Visitor
gynger
Posts: 7
Registered: ‎06-30-2009

Re: Instant Messaging not login cellphone chat?

Does anyone have any suggestions for me?  Should I try getting an older version of AIM?