Reply
Symantec Employee
KatieQ
Posts: 4,156
Registered: ‎04-09-2009

Re: NOF Site down?

[ Edited ]

 

 

Sorry for the inconvenience.  We are currently working the issue.

 

 

Thanks,

Katie

Axios
Posts: 300
Topics: 80
Kudos: 15
Ideas: 0
Solutions: 21
Registered: ‎09-13-2008

Re: NOF Site down?

Now on 08 December at 13:00 (Italian time zone) NOF site works and NOF udpate house rules.

Unfortunately no log of sites visited yesterday by my son.

Thanks to the Symantec Support Team for the rapid resolution of the problem.

Visitor
violet_renegade
Posts: 6
Registered: ‎12-07-2011

Re: NOF Site down? <still not working!>

This issue is NOT solved! The main NOF page will open, but whenever I try to sign in I get the following error (different from last night):

 

 

Sorry, An error has occurred on the server. Please, try your request again later.

An error has occurred with our service, your data is safe, but for your protection and to prevent any possible loss of data your request was halted. The error has been logged and reported and we will look into it shortly.

Please return to the home page and log in again. If the problem persists, contact us for assistance.

 

 

 

When will this be fixed?

Visitor
violet_renegade
Posts: 6
Registered: ‎12-07-2011

Re: NOF Site down? <still not working!>

Okay, it seems to be working now....

Symantec Employee
KatieQ
Posts: 4,156
Registered: ‎04-09-2009

Re: NOF Site down? <still not working!>

Axios and violet_renegade,

 

 

Thanks for the update.   The website is up.

 

 

 

Thanks,

Katie