Norton Family

[jdoolittle]

My kids have been using the computer logged into their accounts and I can verify that the Symantec QuickMenu icon is showing as well as I tested accessing adult content and it was blocked.  The problem is that when I view the activity logs for all of my children it shows no activity or usage.   I installed safety minder last week and it does not show any activity.

Below is the system information.

Mac OSX 10.8

Norton Safety Minder ver. 3.0r17

[KatieQ]

Hi jdoolittle,

Besides blocking websites, Do other functions work, like Time restrictions? 

What browser(s) do the children use on the Mac?

Thanks,

Katie

[jdoolittle]

I just turned on time restrictions...not sure if it is working or not?  I will dial them back and test.

My childred are using Safari.

[jdoolittle]

I just turned on the time restrictions...no they are not working either.

[jdoolittle]

Safari 6.0

[KatieQ]

HI jdoolittle,

Thanks for the update.  Can you please try Firefox to see if it works?

Thanks,

Katie

[jdoolittle]

I downloaded firefox for my mac...I didnt have it.  The version I downloaded is Firefox 15.0  

I received a note from norton saying that it only works with version 3.0 or later and not this version..I wont be protected?  This is the current free version.  I checked about Firefox and it says this is the current version.

[jdoolittle]

[jdoolittle]

[KatieQ]

jdoolittle,

Can you please try Firefox 14 to see if it helps?

Thanks,

Katie