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akglen
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akglen
Posts: 1
Registered: ‎04-10-2012

No logging for Web

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‎04-10-2012 06:11 AM

I have purchased & installed online family premier a few days back. It is Windows 7 system and Google Chrome is being used for web browsing.

 

There is no web logging at all. Only social & Videos are logged for facebook login and youtube access.

 

Not sure why. HELPPPPPPPPPPPPPPPPP...

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Symantec Employee
KatieQ
Posts: 4,156
Registered: ‎04-09-2009

Re: No logging for Web

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‎04-10-2012 12:10 PM

Hi akglen,

 

Please make sure Web Supervision in On at Settings -> Web.

 

If you visit a website, which is supposed to be blocked, Does it get blocked?

 

 

Thanks,

Katie

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Symantec Employee
KatieQ
Posts: 4,156
Registered: ‎04-09-2009

Re: No logging for Web

[ Edited ]
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‎04-19-2012 12:22 PM - edited ‎04-19-2012 12:23 PM

Hi akglen,

 

 

The NOF team has corrected the issue with logs no long available.  If you are still experiencing the issue, please let us know.

 

 

 

Thanks for your support and patience.

Katie

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