02-22-2012 12:21 PM - edited 02-22-2012 12:24 PM
now I installed Norton Online Family.
On 3 computers have I no problem. But on one is generated Runtime error after starting every internet browser (IE, Chrome, Firefox, Opera). Also starting of every browser is very slow.
Exact message text is:
Program: C:\Program Files\Norton Online\Engine\220.127.116.11\ccSvcHst.exe
-pure virtual function call.
Windows XP SP3
Installed Norton products:
Norton Safety Minder 18.104.22.168, Norton Online Framework 22.214.171.124, Norton Online Datastore 126.96.36.199
Text in Applications Event logger:
Solved! Go to Solution.
02-23-2012 11:39 AM - edited 02-23-2012 11:40 AM
I was referring to security product and version, like Norton 360 or Norton Internet Security, or any other security products in the market.
02-23-2012 11:46 AM - edited 02-23-2012 11:53 AM
OK now understand.
I have Avast antivirus, Comodo Firewall, Spybot S&D with resident TeaTimer.
New information for you: When I open Mozilla Firefox every time is displayed Error message and in tray area is some time next (I mean second) Norton Safety Minder icon.
Other browsers causes error just randomly.
02-23-2012 01:03 PM
Thanks for the update. Please check the link below where shows the security products that the program is not compatible with.
02-23-2012 10:59 PM - edited 02-23-2012 11:05 PM
I will look on it. I'm searching other free antivirus software. Do you think Avira antivirus will be better in combination with Norton Safety Minder? No more error messages?
Thanks a lot for answer.
02-24-2012 12:52 PM
Several users mentioned that they have Avira and the product is not compatible with it, but there are a couple of them have both work together fine.
If you want to make sure if Avast or Avira is compatible (or the reason causing the error or not), you can uninstall Avast or Avira first temporarily to see Norton Safety Minder (for Norton Online Family ) works well or not.