Norton Family

[bobalooza]

Although the specs state Android v2.2 and later, the Market says the Norton Safety Minder Mobile is incompatible with my Dell Streak 7 running Android 3.2.  I'm hoping to get some clarification whether the app doesn't work with any 3.2 device or is there something more specific with this device.  Thanks for the help.

[KatieQ]

Hi bobalooza,

Can you please let me know the URL or the source to the statement "the Market says the Norton Safety Minder Mobile is incompatible with my Dell Streak 7 running Android 3.2" and I will check into it for you.

Thanks,

Katie

[bobalooza]

I am going to https://market.android.com/details?id=com.symantec.familysafety,  BUT I am logged into my google account which knows I own the Dell Streak 7.  It displays as follows: http://imageshack.us/photo/my-images/29/72328299.jpg/   Also, if I search for the app through the marked on the device, it simply doesn't show up at all.  I can get to the software fine on my Android 2.3 based phone.

Thank you for your help.

[bobalooza]

Sorry, I obviously linked that photo wrong. Please try this... http://img43.imageshack.us/img43/2606/57795875.jpg 

[KatieQ · Accepted solution]

Hi bobalooza,

Thanks for the update.  The team is currently working on the update that will support Android 3.2.

Thanks,

Katie