05-06-2011 12:24 PM - edited 05-06-2011 12:46 PM
Thanks for your patience. For now, the workaround for the issue is to remain at Firefox 4.0 until the compatibility update is released.
We are currently working very hard on the issue and will release the update as soon as possible.
05-11-2011 11:04 AM - edited 05-11-2011 11:13 AM
The new update will be distributed via Automatic LiveUpdate from Norton Online Family. You don't have to download it manually.
07-13-2011 02:26 PM - edited 07-15-2011 02:19 PM
On July 13th, the Norton Online Family team released Norton Safety Minder version 220.127.116.11 which is compatible with Firefox 5.01 and 4.01. The Automatic LiveUpdate will distribute the latest Norton Safety Minder update to you automatically.
We appreciate your patience.