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Visitor
jackiepep
Posts: 1
Registered: ‎06-24-2012

Norton online framework

HI

 

I'm trying to install Norton Safety Minder but I get ' this version of Norton Safety Minder needs Norton online framework to be installed first.'.  I've tried several times,  I'm running Windows 7 and Norton 360 latest version.  Hope you can help,

 

Jackie

Symantec Employee
KatieQ
Posts: 4,225
Registered: ‎04-09-2009

Re: Norton online framework

Hi jackiepep,

 

Please check the steps described in the link below to see if they help.

 

http://community.norton.com/t5/Norton-Online-Family/Norton-Safety-Minder-is-not-getting-installed/m-...

 

 

 

Thanks,

Katie