Norton Family

[sarah44]

I am having problems with my nortons...I am getting a pop up that says something about framework...I think I have to uninstall my norton then reinstall...trying doing that then it tells me I have to uninstall Nortons Safety Minder first could you give me the link to do that...Thanks

[yank Trojan Terminator]

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sarah44 wrote:

I am having problems with my nortons...I am getting a pop up that says something about framework...I think I have to uninstall my norton then reinstall...trying doing that then it tells me I have to uninstall Nortons Safety Minder first could you give me the link to do that...Thanks

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Norton Safety Minder  questions are better answered on the Norton Onlne Family Board located here:

http://community.norton.com/t5/Norton-Online-Family/bd-p/OnlineFamily

I will ask a moderator to move your post to that board. 

After you get it uninstalled if you need more help with NIS, please start a new thread on the NAV/NIS board.

[KatieQ]

Hi sarah44,

Please check out the steps below to see if they help.

http://community.norton.com/t5/Norton-Online-Family/Norton-Safety-Minder-is-not-getting-installed/m-...

Thanks,

Katie