Norton Family

[golden5star]

This is what i get when I got to sign into Norton Safe web. Even after I clicked on the link in my e mail from them. And I also get a Application Error: "The server is not available at this time. Please try again later. If this problem persists please contact technical support" when I go to sign into my Norton account.

[Matt_Boucher]

To be clear here you are going to www.mynortonaccount.com and trying to log in and it will not work?

When did you create your norton account?

[golden5star]

The please activate your account is for Norton Safe Web. That is what I get when I go to sign into there.

[Matt_Boucher]

Can you post the exact url and error message you are getting.

Thanks,

Matt

[golden5star]

http://safeweb.norton.com/help/site_owners        Please activate your account to login.

[Matt_Boucher]

Ok that helps.

This forum is for Norton Online Family and not Norton Safe Web.

However if you have a Norton Account, which it sounds like you do, try and log into www.mynortonaccount.com and tell us if there is an error there.

[golden5star]

No error there when signing in. And I know this is for the norton family but I could not find the one for Norton Safe Web.

[chandra]

Hi,

I am part of the Safe Web team and will be able to help you with this issue. Can you please send me your norton account ID as a private message to help us investigate.

thanks

chandra

[golden5star]

Nevermind. It's all set now. Thank you tho.