08-20-2011 07:39 PM
Hi. Just loaded online family an getting this error message.
Microsoft Visual C++ Runtime Library
Program: C:\Program Files\Norton Online\Engine\126.96.36.199\ccSvcHst.exe
-pure virtual function call
XP Pro SP3
08-22-2011 06:54 PM
The latest Norton Safety Minder is 188.8.131.52. You can find the version number by clicking the Norton Safety Minder icon in the system tray and selecting About Norton Safety Minder.
What is the version of Norton Safety Minder on your PC? When do you receive the error message, right after restarting the PC?
09-15-2011 11:12 PM - edited 09-15-2011 11:15 PM
Hi, as suggested, after installing and reinstalling it does not solve the problem. I read under Microsoft's support site (http://support.microsoft.com/kb/240437) that this r6025 error might be caused due to bad/defective registration of an application, so it requires me to reregister that 'problematic' application...may that be the problem? if so, how do I reregister the Norton Safety Minder?