Norton Family

[Glyn10]

Under the Time settings I've set the range of  hours blocked to be from 10pm to 7am, yet when my child logged on at 5.10pm  I received a message saying he had logged in during curfew hours. A similar message was received yesterday. Is this a known bug in the software? It seems to work OK for another of my children's accounts.

[KatieQ]

Hi Glyn10,

Could you send us a screen shot of the Time Settings page? 

Did you receive the message right after the child logged onto the PC for the first time for the day, or he had reached his allowed time to use the PC for the day and been logged out by the program, then came back trying to continue to use it?

Thanks,

Katie

[Glyn10]

I've attached a screenshot of the time settings and the related activity log. The message was received during the first log in of the day, which was well before the curfew time.