09-29-2009 04:51 PM
I'm unable to register at https://onlinefamily.norton.com. It keeps saying: An error occurred while trying to create new account.
Can someone please help me?
Thank you in advance,
09-29-2009 05:20 PM
I just tested it and was able to register an account at https://onlinefamily.norton.com/familysafety/regis
09-29-2009 05:30 PM
Please check the date on your child’s PC (Start/Control Panel/Date and Time). The reason it fails to register your PC with OnlineFamily could be the certificate is not valid. Please make sure the Year on the PC is set correctly to year 2009.
09-29-2009 05:34 PM - edited 09-29-2009 05:35 PM
I've tried with the link you wrote and the erro is the same. I will PM you with my info and you will try please.
Thank you and regards,
P.S.: I've already tried in more than 4 different computers (Home/Work)