08-09-2012 06:07 PM
my kids are using there tablets and I am not able to see them online.
When they were first installed, I saw a green icon next to each picture. Now gone.
Also the Time activities are not tracking hours.
All other activities are working fine.
08-09-2012 07:02 PM
What Operating System is running on the tablets?
What kind of tablets are they?
Have you tried to uninstall/reinstall Norton Safety Minder on the tablets?