05-23-2012 06:58 PM
Thanks for the update and replying my private message.
It sounds like you have two Norton Online Family services running. Is it possible that you uninstall/reinstall Norton Safety Minder on the PC to see if it helps to get rid of the error message?
05-24-2012 09:28 AM
Uninstalled / reinstalled NSM last night and went to bed. First thing this morning clicked on cnn.com to check it out and was waiting, waiting, waiting like before. I had to wait so long that I actually had time to once again disable NSM in the taskbar and as soon as I did....boom...the page loaded.