08-29-2012 04:43 PM
08-30-2012 05:44 AM
Yes I can. Using Chrome.
I'm trying to use the login area from the Norton Internet Security 2012 platform. For some reason, it launched using Firefox this last time and it worked. Maybe its Chrome that's the issue?
I have no idea why/how it launched Firefox - as I primarily use Chrome for internet browsing.
I'm logged in and I don't want to log out and risk not being able to get back in.
Thank you for your reply. I tried to use the Virtual Agent and didn't get anywhere - and I didn't know where else to turn.
08-30-2012 12:22 PM
The main webpage for Norton Online Family is https://onlinefamily.norton.com/familysafety/login
08-31-2012 05:49 AM
Hmm. Yes I can! (thank you for the direct link - I'll just bookmark that).
I won't bother trying to log in via Internet Security 2012 platform any more - that seems to be my issue.
Thank you so much for your assistance!
08-31-2012 12:15 PM
Thanks for the update. Yes, please use the link for now. I'll report the login issue on NIS page to the team for further investigation.