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Visitor
lln22
Posts: 6
Registered: ‎04-22-2012

blocked time not working

my child is grounded from the computer, so I blocked out all time and clicked the box to lock him out of the computer...BUT he still can log on..

Symantec Employee
KatieQ
Posts: 4,156
Registered: ‎04-09-2009

Re: blocked time not working

Hi lln22,

 

When the time is up or during a curfew period, the child would get an extra 60 seconds plus another 60 seconds while displaying a warning message with 60 seconds counting down.  After that,  the child is logged out of his/her account.  The child is allowed to log back to the PC for 60 seconds and receive another warning message with 60 seconds counting down to finish whatever he/she was doing .  Later, the behavior is repeated for the 3rd time,  so the child gets about extra 6 minutes, then he/she wouldn't be able to log back to the PC without the email address and password of the Norton Online Family account.

 

What I’ve heard is some children login again & again (after the exact 6 minutes) using the few seconds right before the program logs them out.  One thing you can try is to add a password for the child’s Windows account, so when the child logs back onto the PC diligently each time, it would create more work for the child to do it every few seconds. 

 

 

Thanks,

Katie