01-10-2011 05:23 PM
I have tried to sign in to my online family account several times in the last two weeks. Each time I get a server error and am not allowed to sign in. Is the server down sporadically? This is frustrating because I need to change some of my children's accessibility and settings.
01-10-2011 07:02 PM
Please post a screen shot of the error message that you are getting when you're trying to log onto the account. We are able to log onto the account without any problems.