Norton Family

[momofboys4]

When logging, in the password stays marked even though remember me isn't checked.  I know the kids shouldn't know the code to get this far but if they do they can automatically log on and change everything.  What do I do?

[KatieQ]

Hi momofboys4,

Some browsers, ex,  Mozilla Firefox has the ability to remember passwords.  I was able to reproduce it and erase the password later.  Please search on the internet on how to erase the stored password in Firefox (if that's the browser you use) and you should be able to erase it. 

Please check the screen snap, which I took from my PC.  There is a question “Do you want Firefox to remember this password?” and three options on the right-hand side.  You should see it too after  you erase the password. 

If you  need further assistance, please let me know.

Thanks,

Katie