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Newbie
PrasadGrk
Posts: 1
Registered: ‎07-17-2012

subscription renewal without authorisation.

Never install norton antivirus. Their practices are very unethical. Norton has renewed my annual subsription withou my authorisation that too for double the amount and charged it to my credit card. I had supplied the credit card details to Norton last year for purchasing one year subscription. This is a very unethical practice. Do not know how to cancel the transaction. Norton does not have a complaint cell. the one they have is just a sham.
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Administrator
KatieQ
Posts: 4,232
Registered: ‎04-09-2009

Re: subscription renewal without authorisation.

Hi PrasadGrk,

 

Thanks for the post and apologize for any inconvenience caused by this.  The forum is for the product of Norton Online Family.  If you are talking about other Norton products,  I’m sorry that I don’t have enough knowledge and authority to help you with other Norton products.

 

Please contact our Norton Support Chat at http://us.norton.com/support/dtree.jsp?pvid= to see if they can help you.

 

 

Thanks,

Katie

 

Contributor
3rdpartyAdsEvil
Posts: 14
Registered: ‎08-12-2012

Re: subscription renewal without authorisation.

call your credit card company and ask for the fraud department

for best results EXCLUSIVELY use American Express for interweb transactions